- Build quality, Case and design and looks
- Keyboard and Trackpad
- Sound and Speakers
- General subjective performance experience
- Gaming Performance
- Thermals, Throttling & Noise handling
- Screen / Screen quality
- Competing gaming laptops / alternatives
++ Main reason to consider:
Very good 15.6″ premium thin and lightweight gaming/multimedia laptop reasonably priced compared to its qualities and competitors
-- Main reason to avoid:
Not the best performance/price for gamers
Currently, only Dell – link, but watch for coupons, like the 10% off that was not long ago (December 2015)
+ Good gaming and 3D performance for the price with Skylake I5-6300HQ and GTX 960M 2GB
+ Very good build quality, very rigid body, very rigid outer lid protecting the panel, strong hinges
+ Very lightweight (1.76kg) and thin for a laptop with such gaming performance and thermal performance
+ Thermals with the I5 CPU are quite good with essentially no CPU/GPU throttling under gaming
+ Chassis max temps are relatively low
+ Keyboard is not perfect (resistance, layout), but will be quite good for most
+ 32GB mSSD cache drive alongside the 1TB HDD making the system a lot more snappy
+ Very comfortable touchpad
+ Relatively very good 1080p IPS display with good colors and very high contrast + low black (Not perfect though)
+ Thunderbolt 3.0 USB-C connection port (eGPU, PCIe x4 v.2, USB 3.1 gen2, DP)
+ M.2 SATA/NVMe + 2.5" SATA bay
+ Solid stylish looks
+ Bios is not unlocked as the usual in gaming laptops for such a price.
+ Good driver and software update support
- Fans are noticeable audible on moderate load and even more on gaming load
- many reports about very noticeable ghosting in the FHD model
- GPU clocks won't get as high as in other laptops like the VN7-592G (but not that crucial for gaming)
- Speakers are just a bit above the average, if at all (but not too bad)
- Keyboard layout might be suboptimal for some or some use scenarios
- Battery performance could be better at around only 5-5.5 hours of light use (56Whr)
- Only 2xUSB ports (aside of the thunderbolt 3)
- TPM 1.2 and not 2.0
- GTX 960M is the 2GB version, not 4GB
- Two RAM slots occupied. You'd need to replace the DDR4 modules to have more RAM.
- No RJ-45 connection port
So, the new XPS 15 9550 is available and here for a review! The 9550 is Dell’s premium 15.6″‘ thin&light multimedia/gaming laptop/ultrabook. It is a bit unique in this sector. The XPS 9550 promises high level of build quality, feature-set, screen and stylish looks. The XPS 9550 I have for a review cost $1200 MSRP, but it had already seen some 10% off coupons, so bare in mind that the practical price for those who can wait is around $1050-$1100, maybe even less.
This version comes with an I5-6300HQ Skylake CPU (4C/4T), GTX 960M 2GB GDDR5, 1080p IPS display, 1TB 5400RPM HDD + 32GB mSSD cache M.2 drive (via Intel Raid). The M.2 connection in this version is connected via a SATA controller and not a PCIe/NVMe, but people over the web confirmed it works well with the Samsung 950 Pro PCIe NVMe. I didn’t understand that till now, but Jeff from RamCity says the M.2 keying (see here) means also the appropriate controller exists, not sure it is exactly like that though, but there is a UEFI drive entry “M.2 PCIe SSD” alongside “SATA 0” and “SATA 1″ so both controllers probably live side by side in this system. The battery if 56Whr, but other versions has a 84Whr battery and only one M.2 PCIe drive (not SATA) and also weigh more (2kg vs 1.76kg). Thunderbolt 3 USB-C connection with PCIe x4 v.3 and 2xUSB 3.0 with PowerShare feature also employed here – 2 USB ports are not enough for many people, but I guess soon TB3 hubs will be available more vastly. Moreover, the bios is not locked (or not as locked) as in the usual gaming laptop.
If you are looking for a $1000-$1100 thin&light 15.6” laptop, you won’t find many currently, especially not new. Older versions of GS60 could be bought for such a price from time to time, but otherwise, I don’t know of other such laptops, at least currently.
OK, let’s see if this XPS walk the walk!
|Model||Dell XPS 15 9550|
|Price||As tested, $1200|
|CPU||Intel Skylake I5-6300HQ, 4C/4T, 2.3-3.2GHZ, 6MB cache|
|GPU||Nvidia Geforce GTX 960M 2GB GDDR5, GM107 (Maxwell I), 640 shaders, core@1097-1200MHZ, GDDR5@1252MHZ, 128-bit bus|
|Motherboard / Chipset||DELL 0X2P13 / Intel HM170 (Skylake PCH-H)|
4xPCI Express x1, 1xPCI Express x2, 1xPCI Express x16
|RAM||Hynix 2x4GB DDR4@2133MHZ HMA451S6AFR8N-TF|
|Storage||Raid 0 1TB HDD + 32GB M.2 Sata SSD|
HDD : TOSHIBA MQ02ABF100
SSD: LITEON CS1-SP32-11 M.2 2242 32GB with extension, can house an M.2 2280 SSD. PCIe/NVMe card confirmed
M.2 : M.2 SATA/PCIe/NVMe 2280
|LCD Panel||In review: 1080p Sharp LQ156M1 [DELL P/N: 1203M] IPS eDP display|
|Weight / Dimensions||1.76kg (~3.9 Lbs.)|
357 x 235 x 11-17 mm
14.06" x 9.27" x 0.45 – 0.66"
(w x d x h)
|Keyboard||White backlit (3 levels including off), 1.3mm travel|
|Connection Ports||right side: 1xKensington key, Battery gauge button and indicator, 1xUSB 3.0 w/PowerShare, SD Card Slot|
Left: AC power, USB 3.0 w/ PowerShare, HDMI, 1xThunderbolt 3 USB-C with USB 3.1 gen2, PCIe x4 v.3, headset jack
|WiFi / Ethernet||WiFi: Broadcom DW1830 BCM15700A2 802.11ac 3x3|
|Speakers / Audio||2.0 speakers|
|Bios / EC version (test unit)||01.00.07|
The chassis build quality is quite good. It is very firm and sturdy. The screen’s outer lid is rigid and won’t easily bend under pressure, unlike all the other gaming laptops around $1000 or less I’ve tested (Dell 7559, VN7-592G, Y50, PE60). Hinges are strong too. the keyboard surface itself will yield a bit under high pressure, but nothing too practical unless you type with a hammer.
The chassis build quality is certainly above average and in the $1000 gaming section it is way above average, surpassing all others, especially the outer lid which protects the panel.
From The XPS 9550 information:
“CNC machined aluminum
Edge-to-edge Corning® Gorilla® Glass NBT™ on 4K Ultra HD display
Carbon fiber composite palm rest with soft touch paint”
So, carbon fiber composite palm rest and aluminium, according to this description.
The 9550 has simple but solid and professional looks, to my eyes and brain. The silver and black combination is very nice. The keyboard surface has some nice kind of net texture to it. Ofcourse, the 9550 is slim and thin. The display bezel is rather thin too which is nice.
Maintenance and inner parts
Opening the XPS 9550 is not hard to open, but you’ll need the “star” shaped screwdriver (Torx) and remember to remove the two screws that are under small panel in the bottom’s center. In this version, you’ll see an HDD, 56Whr battery, M.2 mSSD cache drive
The GPU and CPU share two heatpipes and two fans, which is less than in the 7559 (see?). Air is sucked from below and thrown out beaten and hot from the rear. Only two DDR4 slots.
CPU and GPU and soldered and cannot be changed.
Keyboard. Well, I have mixed feelings about the keyboard. Mostly, I feel like the keys lack resistance, although the overall experience is quite good. Feedback is good, textures are nice, spacing is good. I often felt that I clicked the keys too strong, hitting them too hard, but actually my fingers didn’t hurt and I had good sense of how strong to hit and when to stop. I could also type rapidly (unlike the Dell 7559, for example). So, I guess that although the personally I’d like more resistance or travel depth, the keyboard could be described as good. Two points, though : one, I’d prefer the keys to be a little bigger – I often hit the keys on their edges and missing clicks or clicking on two keys in one stroke. I guess this is also a matter of getting used to the keyboard. Second point, is that some keys are integrated with others, in a way that might inter with productively. For example, the “PgUp”/”PgDn” are the same as “up” and “down” and are located close to your right palm and you have to click “Fn” button to use them, which is not comfortable for quick operation.
I’d say the keyboard is good, and suitable for rapid and comfortable typing but I’m left with mixed conclusion.
Touchpad. The touchpad surface is extremely smooth and nice to touch and it works well. Buttons are nice to click – not too hard or soft. Probably the best I’ve used
Above average, but not by a lot. The 2.0 speakers are located around the front bottom of the laptop. The sound is a bit muffled as a result of the positioning, but even listening to the speakers directly, the sound quality lacks. The bundled MAXX sound software helps a bit in balancing the audio (used “music” preset, but removed all except treble and bass) and some of the missing bass, but it’s not enough because – if I get it correctly – the speakers themselves cannot produce it sufficiently. I’d suggest climbing further on the treble scale, it did helped things out for me.
Clarity isn’t very high, but I’d say that the low mids sound good and so are the highs, but that’s only my subjective hearing/attention.
One downside is that when using the MAXX software and cranking the Treble/Bass bars a bit, you’ll notice that the speakers falter with heavy basses – you’ll hear “cracking” noises.
bottom line, I do feel the speakers above average, but remember to use the equalizer and fix the sound a little. I felt something is missing when listening to music, and clarity lacks as I said, but I did enjoyed music (unlike in the PE60 case or even with the Dell 7559) and I’m not an audiophile and my music isn’t anything special, but still. Not ‘Premium’ for sure.
The 1TB 5400RPM + 32GB mSSD do a very good job in providing smooth experience and fast boot speed. It is not as fast as a good SSD, but it is a cheaper option and is better than 1TB HDD and maybe even 1TB SSHD (maybe because the OS knows better).
Added CPU-Z and GPU-Z screenshots.
3DMark performance – link to source:
The new iteration of Total War : Rome II, Attila is a much more demanding game and FPSs are much lower.
Metro : Last Light is a very demanding game with AO and tessellation taking a lot of the GPU juice. It might be a matter of optimization too.
The new Fallout 4 is rather demanding, but the benefits of the high graphics presets are not clear to me. I try and test more settings soon.
I guess that the TAA Anti Aliasing and SSAO are largely responsible for the big performance hit. From my tests it seems like these settings impact isn’t that big, somehow (maybe there is a problem).
As described before, the GPU and CPU has two heatpipes which are connected to two fans. Cool air sucked from the bottom of the machine (hence, it’s important to keep its bottom above the sitting surface) and is thrown from the rear ventilation holes.
1. Idle, power saver mode
2. Gaming : Crysis 3 gameplay. “very high” settings with SMAAx2 For Crysis 3, “High performance” power mode.
3. Prime95 torture test. “High performance” power mode.
4. Prime95 + Furmark on 1366×768 test, AAx2. “High performance” power mode.
5. Prime95 + Furmark on 1366×768 test, AAx2. “High performance” power mode. GPU is OC’ed with MSI Afterburner, to negate the core downclocking.
The XPS 9550 chassis did warm up a bit, but the heat didn’t build up above a certain point, even after half an hour of Prime95 + Furmark load. The area around the center of the keyboard and around the cooling system ventilation fins will warm up the most, but it did not reach ‘annoying’ levels and actually, I didn’t mind it at all.
Same goes for the bottom of the 9550. It did warm up a bit, but not above certain point. I do no consider it to be a problem.
- Under light load / browsing load and ‘balanced’ power mode, the fans were really quite. I did hear the HDD, however. Nothing too bad or unusual though.
- With ‘high performance’ power mode and moderate load, the fans did spin faster and were audible – seems like Dell took the aggressive approach here, with no real need, at least in the I5 version case. Under high system load or gaming load, the fans were quite audible. Nothing too unusual, but it was more than the VN7-592G or Lenovo Y50, for example.
The Dell XPS 15 9550 utilizes the 1080p Sharp LQ156M1 [DELL P/N: 1203M] IPS display
- Viewing angles were good, but I did notice some distortions in color. Nothing too bad, but when looking on a white screen and tilting the screen horizontally. You’ll notice some red/blue colors when tilting. Moreover, it seems to me like there is a color variance across the display with some parts exhibiting a little different colors. I don’t know/remember how it fares compared to the other displays I’ve used, but I think some were better, like the AUO ones.
- Colors were pretty good, but not unusual. Satisfying, I’d say
- Contrast was very high with very low black and high whites
- When setting brightness to 0%, flickering was obvious. Maybe it is the PWM mechanism in use, but I didn’t notice it when setting the brightness to more than 15%. I tried to check if the screen uses PWM with the camera test and the frequency at 40% was either very high or PWM was not in use. I hope to begin to test it more thoroughly, but other sites do this test anyway. Notebookcheck review showed PWM in use, but frequency is indeed very high in more than 10% brightness (read), so no worries there.
- As andw77 commented, there are many reports about very noticeable ghosting in the FHD model. I don’t remember heavy ghosting, but I didn’t look for it either. Many people say it happens in their laptop, so it’s true probably (link)
Bottom line, the screen is very good with very high contrast and generally good colors, but I wouldn’t say it is a “premium” display, for those who are buying the XPS thinking that is what they’ll get.
I wish the 9550 could do better. 5.5 hours under light load is not bad, but other laptops can do better and this one too.
Really, in its price range, barring special discounts on older models like the MSI GS60 or Gigabyte P34G/P34W, it has no competitors.
However, I’ll list the other options for those who are in look for a slim & thin gaming laptop:
- Gigabyte P34W series (Amazon) laptops and MSI GS30, GS40, GS60 – the GSs are not on the same level of build quality, in my opinion. However, for higher price, you can get laptops with GTX 970M GPU which is much more powerful for gaming, but then again, the price is higher and most of these options are not 15.6″ laptop.
- The usual $1000 and below gaming laptops – VN7-592G, Y700 and the others
I’ll try to keep it short this time. The Dell XPS 15 9550 I5/960M version is a very good machine in my opinion, more than the usual $1000 gaming laptops – way more thin & lightweight, much better build quality, display has much higher contrast than the others and keyboard is better than compared to some of them too. And remember the better support in the form of drivers/bios updates. Thermals are also better than in the VN7-592G, for example. Display is good but not perfect, Thunderbolt 3, USB 3.0 w/ PowerShare are also employed.
The MSRP for this version is $1200, but you could get it for $1070 not long ago (and add tax) and I’m pretty sure there will be lower prices too. It is more expensive than the VN7-592G/Y700/7559/PE60/GE62/N150SD, on average, but you get something none of them provide, such as higher build quality, better support (drivers, bios) and overall, much lower weight, but also, you can’t point on anything too bad in this laptop which should be a deal breaker, which is the case in all the others. I think it is hard to call it a premium laptop completely, but it is pretty good and feels like it.
From above, the XPS 9550 is smashed by GTX 970M equipped laptops like the MSI GS60/GS40 and Gigabyte P35W/P35W (they killed the P34G, no?) and Clevo P640RE, but they cost more and have different qualities, with most of them not even 15.6″ laptops. So, the XPS 9550 is unique currently and its aim is to be a premium thin and lightweight gaming/multimedia laptop.
Bottom line, I’d certainly recommend it for those who are looking for that thing specifically premium thin and lightweight gaming/multimedia laptop, but for around $1000-$1100, not more than that, and remember to check its downsides too, like the not-perfect screen (important for photo editors)